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Customer Story

How ITC Frozen Foods Doubled AI Visibility in 60 Days with AEO

ITC MasterChef went from a marginal mention to a top-3 recommended frozen food brand across ChatGPT, Perplexity, and Gemini using a 4-phase AEO strategy.

+67%
Share of Voice Growth
Top 3
Average AI Ranking (from 4th)
1.81%
Peak Brand Mention Rate (2x)
0
Negative Mentions (100% Safe)

The Challenge

ITC MasterChef is one of India's leading frozen food brands. As consumers increasingly ask AI assistants for meal ideas and product recommendations, ITC needed to ensure their frozen food range appeared in these AI-generated answers — a channel traditional SEO couldn't reach.

Despite being a household name in Indian retail, ITC Frozen Foods was nearly invisible in AI search results. With a Brand Mention Frequency of just 0.96% and an average position of 4th place, competitors were consistently recommended ahead of ITC in queries like 'best frozen snacks in India' and 'quick frozen meal options'.

Growth Dashboard

MetricBeforeAfterChange
Brand Mention Frequency0.96%1.81%+89% (nearly 2x)
Share of Voice0.18%0.34%+67%
Average Position3.96 (4th)3.35 (3rd)Up 1 rank
Sentiment Score56/10059/100Stable positive
Negative Mentions00100% brand safe

Implementation Timeline

1

Reddit & Community Earned Media

Week 1–2
  • Identified high-intent Reddit threads for frozen food recommendations
  • Engaged authentically in cooking and meal-prep communities
  • Created organic citation signals for AI model training data
  • Jumpstarted brand mention frequency from 0.96% baseline
Powered by Reddit Intelligence
2

Recipe Seeding on UGC Platforms

Week 3–4
  • Published ITC-branded recipes on Cookpad and Tarla Dalal
  • Optimized recipe content for AI query patterns
  • Created contextual utility — answering 'What can I cook?' queries
  • Built domain authority through food content ecosystem
Powered by Citation Intelligence
3

Digital Ground Truth Optimization

Week 5–6
  • Updated marketplace listings on Amazon, BigBasket, Swiggy Instamart
  • Encouraged and structured positive product reviews
  • Standardised brand entity data across all digital touchpoints
  • Bolstered sentiment score to maintain 100% positive mentions
Powered by Brand Visibility Tracker
4

Content Refinement — GEO Structure

Week 7–8
  • Reformatted all content headers into direct questions
  • Added FAQ schema targeting AI query patterns
  • Structured product pages with Q&A blocks (e.g., 'How to make snacks with ITC Frozen Corn?')
  • Directly responsible for 15% improvement in Average Position
Powered by Prompt Intelligence

The ASVA Solution

Using ASVA AI's Visibility Tracker and Citation Intelligence, ITC implemented a 4-phase AEO campaign over 60 days: Phase 1 — Reddit community engagement in high-intent threads; Phase 2 — Recipe seeding on UGC platforms like Cookpad with ITC-branded recipes; Phase 3 — Digital Ground Truth optimization across marketplace listings and reviews; Phase 4 — Content restructuring with AEO-optimized headers and Q&A format to directly match AI query patterns.

"ASVA opened our eyes to a channel we didn't know existed. Within weeks, our frozen food range went from being invisible to being recommended by ChatGPT. The senior leadership recognised this as a breakthrough moment for ITC's digital strategy — we're now scaling AEO across the entire portfolio."

A
Anurita Singh
Head of Digital Marketing, ITC Limited

ASVA Tools Used

Key Lessons

01

AI answers are not static — strategic content placement changes what models recommend within weeks

02

Community-driven content (Reddit, recipes) creates lasting 'memory' in AI retrieval context

03

Structured Q&A headers directly improve average position in list-based AI answers

04

Maintaining 100% positive sentiment is achievable with proactive brand monitoring

ROI Summary

Investment
60-day AEO campaign
Revenue Impact
2x brand visibility
ROI
67% SOV growth
Period
60 days

Achieve Similar Results

  • Free AI visibility audit
  • Competitor citation analysis
  • Custom AEO roadmap
  • Track brand mentions in real-time