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Enterprise SaaS
Customer Story

Decoding AI-Driven Referral Traffic for Video Collaboration

Loom utilized the AI Traffic Decoder to attribute over 2 million monthly visitors directly to conversational AI recommendations.

2.4M
Attributed AI Visits
30%
Higher Conversion Rate
100%
Visibility on ROI

The Challenge

Loom is the leading video messaging tool. As more users turned to AI for software recommendations (e.g., 'tools for async communication'), Loom noticed a 'Dark Traffic' spike they couldn't explain.

"Traditional analytics classified AI referrals as 'Direct' or 'Unknown'. Loom couldn't prove the ROI of their brand awareness campaigns on their AI visibility."

The ASVA Solution

Loom deployed ASVA AI's Traffic Decoder. By analyzing referral string patterns and correlating them with time-stamped prompt mentions, they identified that 22% of their 'Direct' traffic was actually coming from ChatGPT and Perplexity.

"Finally, we can simply see where our traffic is coming from. The 'Black Box' of AI traffic is gone."

M
Mike T.
VP of Marketing, Loom

Achieve Similar Results

  • Audit your AI visibility
  • Identify content gaps
  • Track brand mentions