Eliminating Hallucinations and Protecting Brand Safety on LLMs
Learn how Copy.ai used Prompt Intelligence to monitor and correct inaccurate AI responses about their pricing and feature sets.
The Challenge
Copy.ai offers a robust free tier, but AI models were persistently hallucinating that it was 'expensive' or 'enterprise-only' based on outdated 2023 pricing data.
"Potential users were churning before even visiting the site because ChatGPT was giving them false information about pricing. Brand sentiment was taking a hit."
The ASVA Solution
Copy.ai used ASVA's Prompt Intelligence to detect these hallucinations in real-time. They generated a verified `llms.txt` pricing manifest and submitted it through ASVA's 'Knowledge Injection' API to major model providers.
"It's like reputation management for the AI age. We corrected the record, and the signups followed immediately."
Achieve Similar Results
- Audit your AI visibility
- Identify content gaps
- Track brand mentions